Brevo

Brevo

Affordable all-in-one email, SMS, CRM, and automation platform with a genuinely generous free tier.

85/100Scoreemail marketing

Price

$9/mo (from $8.08/mo billed annually)

Used by

600,000+ customers

Model

freemium

Best for

Budget builders

Quick Verdict — Score: 85/100

One of the best-value all-in-one marketing platforms for makers — the free plan alone (300 emails/day, unlimited contacts) covers most early-stage products, and paid plans scale by send volume instead of contact count. Support quality is the main knock.

Who Is This For

Indie makers, solo founders, and small teams who need email plus SMS/WhatsApp, marketing automation, forms, and a simple CRM without paying per contact. Especially strong if you have a large list but send moderate volume, since pricing is based on emails sent, not contacts stored.

Who Is This NOT For

Teams that send very high daily volume on a tight budget (the free plan caps at 300 emails/day), creators who want a newsletter-first monetization/paid-subscription product, or anyone who needs premium, always-fast human support as a hard requirement.

Pros

  • +Free plan is genuinely usable: 300 emails/day with unlimited contacts, drag-and-drop editor, and templates
  • +Pricing scales by emails sent rather than contacts stored, which is cheaper for large-but-low-frequency lists
  • +True all-in-one: email, SMS, WhatsApp, marketing automation, forms, landing pages, and a built-in CRM
  • +Starter paid plan is cheap at $9/mo and removes the daily send cap
  • +AI features included (content generator, send-time optimization, plus AI segmentation and Data Analyst on higher tiers)

Cons

  • -Customer support draws frequent complaints (slow replies, canned responses) on lower tiers
  • -Removing the 'Sent with Brevo' branding costs an extra $9/mo on the Starter plan
  • -Account suspensions/deliverability reviews are a recurring pain point for some users
  • -Large jump between Standard ($18) and Professional ($499) tiers
  • -SMS credits are sold separately, not included in plan price
  • -Templates and advanced automation can feel limited or require a learning curve

Key Features

Email marketing: Drag-and-drop editor, responsive templates, and an AI content generator for subject lines and copy.
Marketing automation: Unlimited multi-step, behavior-based workflows (from the Standard plan) with web and event tracking.
SMS & WhatsApp: Send transactional and marketing SMS and WhatsApp campaigns alongside email (SMS credits sold separately).
Built-in CRM & contact scoring: Manage contacts, deals, and sales pipeline; contact scoring on higher tiers to trigger automations.
Forms & landing pages: Create branded signup forms and standalone campaign landing pages without a developer.
Advanced segmentation: Filter and save audiences by demographics, website activity, and behavior; AI segmentation on Professional.
Reporting & analytics: Open/click tracking, advanced email reporting, click heatmaps, and an AI Data Analyst on higher tiers.
AI send-time optimization: Automatically sends emails when each contact is most likely to engage.
Deliverability tools: Dedicated IP and a Deliverability Specialist on higher tiers to improve inbox placement.

Pricing Breakdown

  • Free — $0/mo: 300 emails/day, unlimited contacts, drag-and-drop editor, email templates, SMS & WhatsApp campaigns, customizable signup forms
  • Starter — from $9/mo ($96.96/yr, ~$8.08/mo annually): from 5,000 emails/month with no daily sending limit, AI content generator, advanced segmentation, forms, basic reporting, email support (Brevo logo removal +$9/mo)
  • Business — from $18/mo: everything in Starter plus marketing automation, A/B testing, advanced email reporting, AI send-time optimization, landing pages, and no Brevo logo
  • Enterprise — custom / contact sales: SSO & SAML, dedicated IP, multi-account management, custom objects and data integrations, custom loyalty engine, tailored onboarding, and CSM support

Starting Price

$9/mo (from $8.08/mo billed annually)

Pricing Model

freemium

Free Tier

Yes

Quick Setup Guide

  1. Sign up for the free plan at brevo.com — no credit card required
  2. Import or add your contacts and organize them into at least one list
  3. Verify your sender email and authenticate your domain (SPF, DKIM) to protect deliverability
  4. Build your first campaign using a template or the drag-and-drop editor
  5. Set up an automation workflow triggered by a signup form or on-site behavior
  6. Send a test, schedule the send, then track opens and clicks in reporting
  7. Upgrade to Starter ($9/mo) once you outgrow the 300 emails/day free limit

Bottom Line

Brevo is one of the best-value all-in-one marketing platforms for AI builders and small teams. Its free plan (300 emails/day, unlimited contacts) covers most early-stage products, and its send-volume-based pricing beats per-contact competitors for large-but-quiet lists. The trade-offs are inconsistent support, an extra fee to remove branding on Starter, and a steep gap to the Professional tier. For most makers, start free and scale into the $9/mo Starter plan.

What Users Say

Genuine reviews from public platforms. Each linked to its source. How our reviews work →

L

Lior Grossman (@liorgrossman)

via Product Hunt
Source

Brevo helps us send emails to customers, and has a fantastic editor for creating automations.

B

Brenna Q. (Sole Trader, Arts and Crafts)

via Capterra
Source

My plan was changed from $250 a year to $983 per year. It's absolutely misleading pricing.

S

Sujith N. (Proprietor, Logistics and Supply Chain)

via Capterra
Source

It's like Mailchimp but more economical and more efficient. Feature packed, and did I say economical?

Ready to try Brevo?

Starting from $9/mo (from $8.08/mo billed annually)