Mailchimp

Mailchimp

All-in-one email marketing and automation

88/100Scoreemail marketing

Price

Free / $13/mo

Used by

Model

freemium

Best for

Small business

Quick Verdict — Score: 88/100

The best-known all-rounder for small business email marketing, with a generous feature set, AI tools and a free plan, though costs and complexity rise as you scale.

Who Is This For

Small and growing businesses that want a well-rounded email and automation platform with templates, testing and reporting.

Who Is This NOT For

Newsletter creators wanting monetization, or teams who find per-contact pricing at scale (Premium jumps to $350/mo) too steep.

Pros

  • +Mature, feature-rich all-in-one platform
  • +Generative AI content and design tools
  • +Free plan to get started
  • +A/B testing, scheduling and custom reports

Cons

  • -Pricing escalates sharply at higher tiers
  • -Free and entry plans have tight send and seat limits
  • -Can feel complex for simple needs
  • -SMS only via paid add-on

Key Features

Email campaigns: Drag-and-drop campaigns with template library.
Automation flows: Up to 200 automation flows on Standard for journeys and triggers.
A/B and multivariate testing: A/B testing on Essentials; multivariate on Premium.
Generative AI: AI content and design features on Standard and above.
Audiences and segmentation: Multiple audiences plus predictive segmentation on Premium.
Reporting: Custom reports and analytics across plans.
SMS add-on: SMS marketing available as a paid add-on.

Pricing Breakdown

  • Free: ($0): Up to 250 contacts, 500 emails/mo (250/day), 1 audience, 1 seat.. Essentials: ($13/mo): A/B testing, scheduling, 3 audiences, 3 seats; 14-day trial.. Standard: ($20/mo): Up to 200 automation flows, generative AI, 5 audiences, 5 seats.. Premium: ($350/mo): Unlimited contacts and users, phone support, predictive segmentation, multivariate testing.

Starting Price

Free / $13/mo

Pricing Model

freemium

Free Tier

Yes

Quick Setup Guide

  1. Create an account and set up your first audience.
  2. Import contacts and add signup forms.
  3. Choose or build a branded email template.
  4. Create a campaign or automation journey.
  5. Run an A/B test if on a paid plan.
  6. Send and review reporting and analytics.

Bottom Line

Mailchimp remains a safe, capable default for small business email marketing. Watch the pricing tiers as your list and needs grow.

What Users Say

Genuine reviews from public platforms. Each linked to its source. How our reviews work →

F

Faisal Karkoh (@faisalkarkoh)

via Product Hunt
Source

Super clean interface, tons of ready-to-use templates, and the automation flows are a lifesaver...looks professional when it lands in the inbox.

A

Adam Engberg (@kirmada_adam)

via Product Hunt
Source

Poor UI, very very slow at times, difficult to use, creating journeys is horrible, customer support is indifferent.

F

Frank (@frank_brightwave)

via Product Hunt
Source

The analytics are great, allowing you to track open rates, clicks, even demographic data with ease...very easy to set up a test campaign.

Ready to try Mailchimp?

Starting from Free / $13/mo