Mailchimp
All-in-one email marketing and automation
Price
Free / $13/mo
Used by
—
Model
freemium
Best for
Small business
Quick Verdict — Score: 88/100
The best-known all-rounder for small business email marketing, with a generous feature set, AI tools and a free plan, though costs and complexity rise as you scale.
Who Is This For
Small and growing businesses that want a well-rounded email and automation platform with templates, testing and reporting.
Who Is This NOT For
Newsletter creators wanting monetization, or teams who find per-contact pricing at scale (Premium jumps to $350/mo) too steep.
Pros
- +Mature, feature-rich all-in-one platform
- +Generative AI content and design tools
- +Free plan to get started
- +A/B testing, scheduling and custom reports
—Cons
- -Pricing escalates sharply at higher tiers
- -Free and entry plans have tight send and seat limits
- -Can feel complex for simple needs
- -SMS only via paid add-on
Key Features
Pricing Breakdown
- Free: ($0): Up to 250 contacts, 500 emails/mo (250/day), 1 audience, 1 seat.. Essentials: ($13/mo): A/B testing, scheduling, 3 audiences, 3 seats; 14-day trial.. Standard: ($20/mo): Up to 200 automation flows, generative AI, 5 audiences, 5 seats.. Premium: ($350/mo): Unlimited contacts and users, phone support, predictive segmentation, multivariate testing.
Starting Price
Free / $13/mo
Pricing Model
freemium
Free Tier
Yes
Quick Setup Guide
- Create an account and set up your first audience.
- Import contacts and add signup forms.
- Choose or build a branded email template.
- Create a campaign or automation journey.
- Run an A/B test if on a paid plan.
- Send and review reporting and analytics.
Bottom Line
Mailchimp remains a safe, capable default for small business email marketing. Watch the pricing tiers as your list and needs grow.
What Users Say
Genuine reviews from public platforms. Each linked to its source. How our reviews work →
Super clean interface, tons of ready-to-use templates, and the automation flows are a lifesaver...looks professional when it lands in the inbox.
Poor UI, very very slow at times, difficult to use, creating journeys is horrible, customer support is indifferent.
The analytics are great, allowing you to track open rates, clicks, even demographic data with ease...very easy to set up a test campaign.
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Starting from Free / $13/mo